FAQ & product information
Our product guide answers most application questions about ImmoMate.
Just here download. It's better on our YouTube channel Watch the interesting tutorials.
What technology does ImmoMate use and how does it work?
Can I digitize my documents with ImmoMate?
ImmoMate can analyze and digitize files in PDF format. It doesn't matter whether the PDF is unstructured and has some 100 pages or a single one. Simply scan your entire LEITZ folder! The file can be uploaded via upload. After that, ImmoMate takes care of everything else. ImmoMate divides the PDFin into individual documents, names them, stores them in the specified folder structure, creates summaries and reads out the metadata. The documents are now completely digitized.
Can I also use my documents outside of ImmoMate?
Yes, it is possible to download individual documents as a PDF or export entire properties as .zip.
Can the system be integrated into my existing processes and software?
As an assistance system, ImmoMate supports you in your daily work and does not have to be integrated into your system landscape.
How easy is it to use ImmoMate? Do I need special IT skills?
The user interface is intuitively designed, so no special IT skills are required.
How is ImmoMate tested in practice? Is there a demo version?
No, there is no demo version. With ImmoMate, you can start and test right away.
How long does it take to implement ImmoMate?
ImmoMate requires no implementation as the system starts parallel to your existing system landscape and grows over time.
What are the benefits of working with ImmoMate for my company?
How much time can I really save by using ImmoMate?
ImmoMate can save up to 30-60% of time on routine tasks, and up to 90% on research tasks, depending on the scope of the tasks.
Can ImmoMate actually minimize administrative errors?
Yes, automation and AI-based data collection significantly reduce human errors. ImmoMate recognizes when the user changes system-created data. Together with your account manager, further quality steps can be developed to improve results in the future.
Which routine tasks are actually automated?
Tasks such as document digitization, document analysis, deadline management and master data management are automated. Other activities, such as complaint management, will support employees in the future.
How does the system improve communication with tenants and owners?
The system makes it possible to quickly obtain relevant information from a wide range of data and messages, which simplifies and speeds up communication.
How does ImmoMate scale as my business grows?
ImmoMate is modular and can be easily adapted to growing business needs.
I'm skeptical about innovations and technologies...
Why should I change my previous system if it works (more or less)?
ImmoMate saves time and reduces errors, making you more efficient and competitive over the long term
What happens when automation makes mistakes?
Manual checks and data adjustments are possible at any time. Thanks to our intuitive user interface, data verification is completed in just a few moments.
How is data protection ensured, especially with regard to sensitive tenant data?
Our strict privacy policies and data encryption ensure that all sensitive data is protected. We have worked intensively on the topic of data protection and wrote a detailed blog post about it. Get more information here.
How expensive is ImmoMate and is it worth the investment?
What are the monthly costs for using ImmoMate?
The costs vary depending on the scope of services and the number of units to be managed; a consultation provides more detailed insights.
What additional costs could be incurred (e.g. for updates, support)?
Regular updates and basic support are included; individual support can be booked as an option.
As a small administration, can I even afford this solution?
Yes, ImmoMate has been specially developed for smaller administrations to give you the possibilities of a modern IT application without high costs. There are no hidden fees, our prices are transparent final prices.
What happens if I'm not satisfied after implementation?
ImmoMate offers a free trial period during which you can check out the application to make sure it meets your requirements.
